Frequently asked questions

The cost depends on what people need to do, the systems it connects to and the complexity of the work. Our custom software cost guide explains what affects the price.

Yes. We can plan a first version around the most useful tasks and add features as the business needs them. Our guide to a first software version explains how that works.

Codebytes is based in Hamilton, Ontario, and works with businesses in Burlington, Toronto and across Ontario. Projects can combine in-person meetings with calls and online demonstrations.

Casey is your direct contact for planning, development and launch. You can ask questions, review working software and give feedback throughout the project.

Yes. We can meet in person to talk through your project, see how your team works and review the software together.

Start with the task you want to improve, the programs you use and what you would like to be able to do. You do not need a technical plan. A sample quote, form or report can help explain the work.

Yes. It can be designed for phones, tablets and computers, with layouts suited to each screen. People open it through their browser without installing a separate app.

Yes. A website can include bookings, online payments and private customer accounts, connected to the tools your staff use to manage those services.

Often, yes. Applications such as accounting systems and customer databases may provide ways to exchange information. I’ll check what your existing software supports and explain the available options.

I can review the existing system and identify what can be updated or extended. That review also helps establish whether rebuilding any part would make more sense.

A mobile-friendly website opens in a browser without installation. An app is installed on the phone and can be useful for frequent use or features such as the camera and notifications. We can compare the options based on what your customers or staff need to do. Our web development page explains the browser-based option.

Often, yes. An app can connect to customer records, bookings or other information in existing business software. We check what the software allows and how people will sign in securely.

Some tasks can be designed to work without a connection, such as recording job notes. The app can send those updates when it reconnects. Other tasks may need a live connection, so we agree on what must work offline before building it.

Yes, we can review the existing application and plan a replacement around what your team still needs. That includes keeping access to your records and checking any connected equipment. Our guide to replacing unsupported software explains what to consider.

Yes. A desktop application can connect to an online account or staff website, so authorized people can access shared information through their browser. Klarity Car Wash combines installed touchscreen applications with online administration.

ZenFlow is built for Windows and Mac, while Klarity uses Windows. We check your computers, connected equipment and software requirements before planning the application.

Some programs already offer a connection to the other software you use. If it gives you the access and features you need, setting it up may be enough. Custom development can help when the available connection does not cover what your business needs.

It depends on what the software provider allows. We check how your programs can be connected, what information is available and whether extra access or a different subscription is needed before agreeing on the work.

Start with the names of the programs you use and what you would like to access or do across them. You do not need to know the technical details. I can help check the available connections and work out the options with you.

We can review the equipment and the connections its manufacturer supports. That establishes what information the software can access and whether it can control the device. The Klarity case study shows software connected to existing car-wash equipment.

Yes, where the equipment and software support the connections needed. For example, a scale reading or a barcode scan can become part of a job or stock record. We review the devices, software and access requirements together.

Yes, where your payment provider and terminal support an integration. The connection can send the sale amount to the payment machine and record the payment result in your POS software. We check your provider and terminal model before planning the work. Our payment terminal integration guide explains what to consider.

Yes. A web application can give staff secure access to equipment information and supported controls through their browser. Some equipment also needs software installed on a local computer to make the connection. We check what your devices support before recommending an approach.

Yes. We can review whether your existing CRM can be adjusted or connected to other programs. A custom addition may cover what is missing without replacing the customer records and tools your team already uses.

Usually, if the records can be exported or accessed from your current software. We check which details can be moved, how to handle duplicates and how your team will review the records before using the new system.

Yes. We can set permissions for viewing and changing records. For example, a salesperson might manage inquiries and quotes, while someone carrying out a job sees the contact details and instructions they need.

If it still works well, you may only need a few improvements or a connection to another program. A dedicated quoting system can help when calculations, revisions or repeated data entry become difficult to manage. Our comparison of custom quoting software and CPQ explains the options, including software for configuring products and calculating their prices.

Yes. We review your price lists, formulas and sample quotes, then agree how the system should calculate each part of the price. We check the results against familiar examples before your team starts using it.

Yes. A quote can wait for approval before staff send it to the customer. You can decide whether every quote needs review or only certain cases, such as a large discount or an unusual job.

Yes. We can agree which appointments or tasks should be created when work is accepted. Your team can review and adjust the dates. Arris Stone uses order-linked events for material ordering, fabrication, templating and installation.

Often, yes. We check which connections your calendar supports and whether staff need to view appointments, change them or both. That helps establish how the calendar and job records should stay up to date.

Yes. Staff can record completed work, add notes and identify anything that still needs attention. The office can review those details before preparing the invoice. Our guide to scheduling, completion and billing explains this with a job that needs a return visit.

Yes. We can review your spreadsheets or software exports and plan how to bring across item names, quantities and locations. Checking those records against the stock you actually have gives the new system a reliable starting point.

Yes. The system can distinguish stock that is on hand from stock already promised to a job. Staff can record what was used and release unused materials when plans change. Our inventory and jobs guide explains the difference between available, reserved and used quantities.

Yes, with supported scanners and suitable item labels. Scanning can help staff find an item and record receiving, moving or using stock. We check your devices and how staff will use them before planning the connection.

Often, yes. It can be added to the website or provided as a separate sign-in area linked from it. We review your existing site, accounts and software before recommending how they should connect.

Yes. Customer access is restricted to the records they are allowed to use. We plan and test those restrictions, including any shared access needed by people from the same customer business. Staff permissions are set separately.

Yes. A web portal can work through a browser on phones, tablets and computers. Forms, documents and other tasks are designed for the screens people will use, so they do not need to install an app just to sign in.

That depends on the terminal and payment provider. We check the model, account and supported connections before agreeing on the integration. Our POS and payment terminal guide explains what to review.

The software needs to distinguish a confirmed payment from a decline or an unknown result. We plan how staff check the payment status and what happens before another attempt, a receipt or access to a paid service. The available checks depend on your provider.

Yes. Account purchases can be collected into a monthly invoice using your agreed billing rules, with a review step before sending if needed. Klarity Car Wash uses connected business accounts and invoicing. Our monthly invoicing guide explains the process.

Often, yes. We check how each program makes its information available and how records can be matched. A report might combine sales, payments and job details, with access limited to the people who need to see them.

It depends on the source software and how quickly you need the information. Some connections support frequent updates; others use scheduled imports. We agree the timing and show when the information was last updated.

Yes. Reports can include spreadsheet downloads for further analysis or sharing. We agree which columns, date ranges and totals you need so the export is useful without repeated formatting.

Yes. It can check assignments against working hours, time off and other bookings. We agree which conflicts should stop a booking and which should show a warning for a manager to review.

Yes. Staff can have a view of their own work while managers plan assignments for the team. We agree who can change dates, assign people and see client or project details.

Yes. Dealers can quote using your material and labour prices plus their own margin, then send accepted work to your team. Arris Stone is an example of this setup for countertop fabrication.

Yes. A schedule can include weekly, bi-weekly, monthly or seasonal visits, with the required services and instructions for each property. Your team can adjust individual dates when weather or customer plans change.

Yes. Staff can attach photos, notes and completed tasks to the job from a phone or tablet. The office can review those updates alongside the job details, with access limited to the people who need it.