Delivery and pickup services
Custom Software for Delivery and Pickup Services
Codebytes builds software that connects customer bookings, route planning and driver updates. Keep each pickup or delivery linked to the right customer, with the details drivers and office staff need to complete the job.
Let customers book and check their details
A customer website can collect the address, requested service and instructions for each booking. Customers can sign in to check their bookings and account details, while staff review requests and prepare the work.
Give drivers the information they need
Plan routes and make stops, contact details and instructions available on a phone. Drivers can record completed stops, missed pickups or other issues. Keep those updates with the booking so the office can respond to customer questions.
Keep the office and facility connected
Some services need another step after collection, such as weighing, counting, sorting or preparing an order. Record that work against the same customer and booking, so the office can review the service, account activity and any payment or billing details.
See the Depot Dash example
Depot Dash connects bottle-pickup bookings, route planning, counting and customer payouts. Codebytes built the web platform and backend for both mobile apps, oversaw app development and provided technical guidance. A separate app team built and manages the mobile applications.
Frequently asked questions
Can customers book, pay or manage an account on my website?
Yes. A website can include bookings, online payments and private customer accounts, connected to the tools your staff use to manage those services.
Can the app work without an internet connection?
Some tasks can be designed to work without a connection, such as recording job notes. The app can send those updates when it reconnects. Other tasks may need a live connection, so we agree on what must work offline before building it.
Will customers only see their own information?
Yes. Customer access is restricted to the records they are allowed to use. We plan and test those restrictions, including any shared access needed by people from the same customer business. Staff permissions are set separately.
Have a software project in mind?
Walk us through a booking, the driver’s work and what happens afterward. We can discuss how to keep those steps connected.