When Your Business Software Doesn’t Fit the Way You Work
Identify the tasks your current software makes difficult and what your business needs instead.
Read articleBusiness software guide · 7 articles
Replacing software starts with understanding what is working and what is getting in the way. This guide covers choosing a replacement, keeping your records and connections, and planning the move for the people using the system.
Follow the suggested order, or choose the question you need help with.
Identify the tasks your current software makes difficult and what your business needs instead.
Read articleCompare changing settings, connecting the programs you use and replacing software. Choose an approach that improves the work without losing useful parts of your setup.
Read articleDescribe what the new software must keep, what should improve and what needs to be ready when staff start using it.
Read articleUnderstand what can move to a new system, what can stay available as history and how to check that your customer records and open work remain useful.
Read articlePlan secure connections between replacement software and the accounting programs, calendars, payment terminals and equipment your business still uses.
Read articlePlan where new and unfinished work will be recorded, prepare staff and agree how to handle problems while moving from the old system to the new one.
Read articleMore detail for particular business needs. Read these if they apply to you.
Plan your next steps when a supplier stops supporting a program your business relies on.
Read articleTell me what your business does and what you would like to improve. I can help you work out what the software needs to do.